Support Hotline

We welcome questions, comments and suggestions at any time. Therefore Wentronic offers three different possibilities. Depending on whether you would rather directly speak to us, receive a free call back or would like to send us an email – in any case we certainly look forward to your message.

+49 180 5003258*

On 02.03.2017, the European court of justice ruled (586/15) a decision on the interpretation of the term “basic fare”. The costs for a call to a service number according to a consumer contract should not cost more than a call to a normal geographical fixes line number or a mobile phone number. After reinsurance with our service provider, all our contracts were checked for the new regulation and comply with the legal requirements. Should you be charged with higher costs due to a call, we would ask you to contact us. We will refund any additional costs to you.

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